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Deskera brings digital transformation to enterprises at Cloud Expo Asia 2017

Deskera brings digital transformation to enterprises at Cloud Expo Asia 2017

Digital transformation has taken the world by storm, particularly the business sector. Its impact is being felt across industries, irrespective of geographies. Born-in-the-cloud enterprises are radically transforming business models. To survive in this fast paced world, enterprises must take the digital route and accept digital disruption. It is perform or perish. It is with this message that Deskera is participating in the 2nd consecutive year of Cloud Expo Asia 2017. Being held on October 11th and 12th at Marina Bay Sands, Singapore, the event will see Deskera bringing home its message on ‘Digital Transformation & Security’ and how it can…
5 Top Tips to Help Simplify Document Management

5 Top Tips to Help Simplify Document Management

Document Management helps in tracking, storing and managing documents as well as providing a paperless and eco-friendly corporate environment. It helps define the entire process of document creation, versioning and expiration. A document management software can solve problems associated with the chaos of multiple departments working on one document such as problems with version control and complicated file sharing methods. Cloud-based document management is the best supporting technology for perfect document management process. It offers some basic functionalities for document management by imposing control and easy management capabilities. With increasing amount of information day by day, document management has included…
Four Ways Small Businesses Win With Connected ERP and CRM

Four Ways Small Businesses Win With Connected ERP and CRM

Integration is a process that brings together separate hardware and/or software solutions onto one platform to ensure an agile, connected system that can help organizations be more efficient. There are many benefits of integration and when it is all about cloud-based software, the prospects are even more promising. If you are really looking for a streamlined business process along with boosted productivity, think about integrating your cloud-based software like Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). Since both the systems are considered lifelines of any business, combining them ensures extreme competency and collaborative strength. This article will discuss…
How Deskera ERP takes reporting to the next level

How Deskera ERP takes reporting to the next level

One of the great benefits of ERP software is that it provides companies with a blueprint to run their business. But we understand that no two businesses, or their processes, are exactly the same. With most ERPs, changing the basic blueprint can be costly and time consuming, but Deskera is changing all that. This is why we made Deskera ERP easy to configure by the end user. Companies can create custom fields and dimensions with the click of a trackpad or tap of a screen to take data tracking and reporting to a higher level. Custom fields allow unlimited flexibility…
How-to: Territory-Based Lead Routing in Deskera CRM

How-to: Territory-Based Lead Routing in Deskera CRM

Simply put, sales team structures are not always simple. You’ve spent hours scouring through data to assess market size and product-market fit. You’ve mapped every NAICS code to a sales vertical. Your team has debated endlessly about where to draw the lines among Emerging Markets, Corporate, and Enterprise accounts. All this effort has resulted in painstakingly equitable sales territories, hand-crafted and personally tailored for each rep. Then leads start flowing into your CRM and you’re still routing each one by hand. Your hard work and planning goes out the door and your morning routine reverts back to looking up area…
The Power of On-Demand CRM

The Power of On-Demand CRM

One of the primary motives of CRM is to establish a robust communication between the customers and your sales & marketing team, which can be achieved in a cost effective manner through On-Demand CRM. Krawler aptly understands the benefits that can be achieved by the use of the On-Demand CRM application. Our CRM solution enables your sales and marketing team to leverage the power of web. This results in efficient managing and tracking, of sales and marketing related activities. Furthermore, the stakeholders have instant access to the relevant information from anywhere and anytime. The nub of the matter is that…
Process Driven CRM – Convergence of CRM and BPM

Process Driven CRM – Convergence of CRM and BPM

In a true sense, Customer Relationship Management (CRM) is an approach for enhancing customer experience and satisfaction by serving their needs and requirements in the most efficient way. In achieving this objective, the importance of external (customer facing) and internal (cross functional) processes can hardly be overlooked. This is exactly the junction where significance of Business Process Management (BPM) is realized. In other words, the convergence of BPM and CRM results into a Process Driven CRM. One of the most noticeable benefits that BPM offers is the capability of facing any dynamic business condition. This is enabled through efficient handling…
Case Management in CRM

Case Management in CRM

In simple terms, Case refers to a detailed description of customer’s query or problem. Case Management aims to handle cases in the most optimized and standardized manner. In today’s complex business environment, customer acquisition and retention plays a critical role in generating and maintaining competitive advantage. In this context, Case Management goes a long way in achieving customer’s loyalty that results in higher customer retention. Case Management lays emphasis on attending to customer’s problem or query – mainly after product or service delivery. Through Case Management, stakeholders can effectively track, manage and resolve all customer issues. It provides a comprehensive…