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Case Management using Deskera CRM

Case Management using Deskera CRM

Though businesses have changed over time, the way of doing businesses has transformed completely one old adage still have stood the test of time – Customer is the king! And you cannot ignore it and move on. It becomes very essential, especially in today’s times of...
Deskera CRM – Contact Management

Deskera CRM – Contact Management

We have come a long way from the time when a Rolodex was considered the “last word” in contact management! Fortunately – we have software tools available to manage contacts now. Imagine managing all your contacts from the phone-book, Google,...
Deskera CRM – Better Campaign Management

Deskera CRM – Better Campaign Management

Sometime ago, we had written about designing effective email campaigns. Today we will take a look at how we can use Deskera CRM to not only design and manage email campaigns, but also to track and manage all kind of campaigns. Campaign Management is an important...
Deskera CRM – Using The Dashboard

Deskera CRM – Using The Dashboard

Studies show that the an ergonomic user interface can increase efficiency multiple times over. There is a lot of research that has gone into it as well – as can be viewed here. Deskera CRM has a Mashboard (the next generation of dashboards with new, and hybrid...
Deskera CRM – Configure Users & Company Details

Deskera CRM – Configure Users & Company Details

Configuring any software for the first time could be a daunting task. The user at times may feel like Alice in Wonderland – confused in a whole new world. Tech Support forums are full of highly intelligent people who find it impossible to comprehend the setup...
Deskera CRM – October Release

Deskera CRM – October Release

We are pleased to share with you the new enhancements to Deskera CRM in the October release. Let us take a quick look at the new features: Import existing Product Lists. No need to spend time in creating the product list from scratch Permissions can be granted at...
Deskera CRM – August Release

Deskera CRM – August Release

We are delighted to share with you the latest release for Deskera CRM. The new enhancements are aimed at giving you greater control over how you use Deskera CRM to make your business better, easier, faster. New Features in Deskera CRM Custom reports are available in...
Building Custom Reports in Deskera CRM

Building Custom Reports in Deskera CRM

Business challenges differ with time, requirement and industry. While certain reports might be relevant to certain organizations, e.g. Geographic distribution of Sales might be important for a company which operates in multiple areas, an organization with centralized...
Designing An Effective Email Campaign…

Designing An Effective Email Campaign…

Email campaigns are more popular than any other marketing campaign primarily because they: Are easy to track Reach Target Audience Are Cost Effective Recent studies show that more than 2 billion people use email worldwide. That is nearly a quarter of the world...
Deskera CRM – June Release

Deskera CRM – June Release

With this release, Deskera CRM has become more robust and feature rich. Let us take a look at all the new features which will help your business become Better, Easier, Faster. New Features & Enhancements: Campaign Management: A new functionality now allows for...
Deskera CRM – Case SLA Management

Deskera CRM – Case SLA Management

These are exciting times. Our development team has come with a great new addition to the already long list of amazing features available in Deskera CRM. These features, a result of our customer-centric approach to development, will directly impact your business,...
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