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SME Customer Service

SME Customer Service

SME customer service, It’s your competitive advantage. Customers are no longer buying a product, they are buying an experience. Customer service is the support you offer to your customer before, during and after they buy a product. The question is whether your...
How to Lower Company DSO

How to Lower Company DSO

Days Sales Outstanding or DSO is a measure of the average number of days a company needs to collect revenue post sales. DSO is often calculated on a monthly, quarterly or annual basis and a low DSO indicates less time taken to collect accounts receivables. A higher...
What is SaaS Payroll?

What is SaaS Payroll?

Software as a Service is a software distribution model wherein applications are hosted by vendors or service providers and made accessible for customers over a network, usually the internet. It is a term used for software that is delivered and used totally online or...
Defining Payment Terms – SME Accounting

Defining Payment Terms – SME Accounting

Understanding payment terms Defining payment terms is critical for resource constrained businesses. For Asian countries like Singapore, where Small Business Enterprises or SMEs are growing in abundance, closing a sale for their product is not the end. Though closing a...
Tips for better accounts payable management

Tips for better accounts payable management

Tips for better accounts payable management. When times are a little tough, companies often defer payment of accounts. It makes sense. You need sufficient cash flow to stay afloat. Smart management of your Accounts Receivable (AR) and Accounts Payable (AP) is...
Strategies to get paid faster

Strategies to get paid faster

A common challenge that all businesses face, be it a conglomerate or a small organization, is a delayed payment from a few of its customers. In spite of sharing invoices on time, there is no guarantee of receiving the payment as per the schedule, which will impact...
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