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What is a CRM Cycle?

What is a CRM Cycle?

CRM cycle provides insight into various stages of Customer Relationship Management from customer acquisition to retention and service. CRM cycle lays down the roadmap for how the business can connect with their customers efficiently and serve them more effectively.

The Power of On-Demand CRM

The Power of On-Demand CRM

The nub of the matter is that On-Demand CRM ascertains that you have to pay only for the number of CRM application users, or in other words, you pay as you use.

What is Social CRM?

What is Social CRM?

Social CRM is the philosophy of monitoring and managing customer interactions, and relationships with existing and potential customers, through web, social networking sites, and other digital channels. The amalgamation of Social Media Marketing and CRM gives rise to...
How CRM can be beneficial in Recessionary Times?

How CRM can be beneficial in Recessionary Times?

There is no denying the fact that the global economy around the world is facing the recessionary heat which is being felt by every Organization – small or big, global or local. In such difficult times, Enterprise Owners become impatient in acquiring new customers and...